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Shopping Guide


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Shopping Guide

 

NOTE: For orders outside Japan please contact us at 0120-933-587 or you can email us at information@celesty-jp.com

Step 1: Go to My Page

-> You must be a “MEMBER” in order to purchase our products.

Step 2: Register

-> To become a MEMBER – click on the “REGISTRATION” Button, read the Terms of Use, click “ACCEPT”and register by filling up the Membership Registration Form. A reconfirmation email will be sent to your email address, once completed all steps successfully, go back to “HOME”.
-> If already a member- login through “MY PAGE”.

Step 3: Find Product

Search product by BRAND NAME, CATEGORY, TAG by keyword, search button or choose products from the “HOT ITEM”. Click “View Detail” to know product information. You can also check on the reviews from customers for a better understanding of the selected product. You can leave your comment by clicking “Write Comment” Button.

Step 4: Buy It Now

If you already know which product to purchase, click “ADD TO CART”. A new window will open “YOUR CART” you can continue shopping or go “TO CASHIER” and a confirmation window will open. You can also choose the “quantity” of product or if you want to “delete” it to purchase another one which is also found at the product page.

Step 5: Select Destination

Select an address of receiver and click “Send to this Address” button. If you want to deliver to an address which has not been registered yet, click “Add New Address” button and enter full address.

Step 6: Paying for your Product

Select payment method and delivery date. Click “Next” button. Confirm your order and click “Order” button, if you want to change your order, click “Back” button.

Step 7: Shipping and COD commission charge

Total charge is ¥540 except Okinawa and other islands.
If you buy ¥5,000 or more, the charge is free ( except Okinawa and other islands)
Please contact us about shipping charges for Okinawa and other islands.
   Tokunoshima island, Kagoshima prefecture
   Okinawa main island ( includes Ishigaki island)
   Miyako island
   Other islands
(Hokkaido ¥540)

Be a member now and earn points when you purchase our products. Points earned are different according to price of products or campaigns. You can check your points in “My Page” and also if you want to cancel your membership. You can use your accumulated points next time you shop online.


Pay by Bank Transfer

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Bank Name: Mitsubishi Tokyo UFJ
Bank Address: 1-18-1 Shintomi, Chuo-ku, Tokyo 104-0041
Bank Branch Number: 749
Bank Branch Name: SHINTOMICHO branch
Account Number: 1051164
Account Holder Name: カ)アイピーエス
Account Type: Regular
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Please input the same details (Account Holder Name = in katakana)!

Pay by Bank Transfer (Internet Banking) or ATM (Convenience Store), this method makes it possible for you to order without a credit card (additional charges might apply!).

CELESTY will send you an “Order Sending Confirmation” Email once the payment is secured.

Details:
Please pay within 5 days after you have placed your order.
Your items will be shipped after the payment is confirmed.


A Customer who opts for this option has to input the same information as mentioned above – if not the transfer might be (almost for sure) rejected by the processing banks.

COD (Cash on Delivery)

At the same time you can select your preferred delivery-time. Please read the Delivery-date information carefully. Also, you can make use of your collected Points if you like or you can safe them for a later purchase.

After you have selected all Mandatory Information and clicked the “Next” Button your order will be shown to you for a final reconfirmation. By clicking the “Complete” Button you have completed your Order and we will send you a Confirmation E-mail about it.



Security-Protection:

Our Online Shopping Site is protected by SSL (128-bit) through RapidSSL. This enables you safe shopping.

CELESTY/Return Policy:

Please read this section carefully.

Membership Cancellation:

Go to “My Page” and click “Membership Cancellation” on the left side of the page. With your Membership Cancellation all personal information such as: Shopping History, Shipping Address will be deleted from this system.

My Page:

This is your “personal” Page, where you can view your Order History, Edit your Profile, Add/Change Address (Shipping Address) and cancel your Membership. This site also shows you how many Points you currently have.

Contact us:

If you any inquiries or concerns, please use this link to get in touch with us.

 


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